Financial Institutions
Introduction
Paybis is a global cryptocurrency exchange serving more than 4 million users across 180 countries and supporting over 90 cryptocurrencies. Known for its secure and intuitive platform, Paybis enables users to buy, sell, store, and swap digital assets. As demand grew and new markets opened, managing payments in-house became a major challenge. Paybis needed a solution to improve payment performance, streamline integrations, and unlock global scalability.
Challenge
Paybis operated with multiple payment service providers through an in-house payment system. While this gave the company control, it also introduced complexity and limited flexibility. High decline rates on credit and debit card transactions impacted revenue, and without a retry mechanism, rejected transactions were lost entirely. Limited support for local payment methods hindered expansion into key growth regions such as LATAM and Asia. Integrating new PSPs was time-intensive, and maintaining internal tools demanded significant IT resources.
Solution
BridgerPay's payment operations platform gave Paybis the flexibility and automation it needed to scale efficiently. By consolidating all PSPs under one system, Paybis was able to reduce integration time from months to weeks. Bridger Retry™ recovered failed transactions by dynamically routing them to alternative providers, while the 3D Secure agnostic feature further improved approval rates. BridgerPay’s localized payment support enabled Paybis to offer region-specific methods across global markets, improve user experience, and drive growth with optimized routing and streamlined operations.
+$1B
Over $1B was successfully processed with Bridgerpay
+11M
Transactions successfully processed with Bridgerpay
+$60M
Over $60M was rescued by Bridgerpay Retry.
94%
Bridger 3DS2 Completion rate
"Managing payments in-house gave us control but was a significant burden on our IT team. High transaction decline rates and lack of retry options were major pain points. Features like 3D Secure agnostic and Payment Cascading have greatly improved our payment performance and operational efficiency"
Innokenty Isers, CEO of Paybis
"BridgerPay reduced our integration time from several months to just three weeks, freeing up our development resources. This efficiency has contributed to significant growth in the LATAM region and improved our transaction approval rates. BridgerPay's comprehensive solutions have optimized our payment processes, driving our overall growth and success,"
Ran Cohen, Co-founder & CEO, BridgerPay